FAQ

On the Rock Roofing

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We’re here to answer your questions.  Our goal is to deliver uncompromising customer service.  That means having answers for our customers when they have questions.  Taking the time to communicate and answer questions has made us a trusted name in the Tulsa metro roofing industry.

View our FAQ to learn more or call anytime and let us know how we can help you!

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How does On the Rock Roofing work with my insurance company?

Storm damage including hail and wind are considered an insurance loss on your homeowner’s policy. It is the responsibility of the insurance company to pay the entire cost, minus your deductible, for replacing the roof or other parts of your house if damages are found. We work to minimize your out-of-pocket expense and make your experience hassle-free beginning to end. We work with your insurance and claim adjuster to make sure you are taken care for from start to finish.

When is it time for a new roof?

In Oklahoma you don’t want to go over 15 years without having a roof inspection. One of the biggest home emergencies that you want to avoid is a last-minute roof replacement. A leaky roof can create major problems and it must be addressed immediately. Most homeowners put off roof repair for as long as possible. Unfortunately many homeowners don’t address the situation and it comes back to bite them in a big way. This can be avoided with a free inspection from one of our team members.

What should we do about roof leaks?

Many homeowners don’t realize there is a problem with their roof until it is too late. Whether it is a small leak or a large drip the sooner you address the problem the better. If you notice a leak contact a roofing professional immediately for a free inspection.

What should I look for in a roofing contractor?

Before installing a new roof, or having repairs made, consider the following when choosing your roofing contractor: Look for an established, licensed roofer and look at their online reviews.